Last updated: May 2, 2026

This Shipping Policy describes how Swarniva.in (the “Site”, “we”, “us”, or “our”) processes and delivers orders placed on https://swarniva.in (the “Site”).

By placing an order with us, you agree to the terms outlined below.

Order Processing Time

All orders are processed within 1–3 business days after confirmation
In case of high order volume, processing may be slightly delayed

Shipping Charges

Free Shipping is available on orders above ₹599
Orders below ₹599 may be subject to shipping charges, which will be displayed at checkout

Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–8 business days

Delivery times may vary depending on your location and courier availability.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or SMS
  • You can track your order using the provided tracking link

Shipping Partners

We work with reliable courier partners to ensure timely delivery. However, delays may occur due to unforeseen circumstances beyond our control.

Delays and Issues

Delivery may be delayed due to:

  • Weather conditions
  • Logistics disruptions
  • Incorrect shipping details provided by the customer

We are not responsible for delays caused by courier partners, but we will assist you in tracking your order.

Incorrect Address

  • Please ensure your shipping details are accurate
  • We are not responsible for orders delivered to incorrect addresses provided by customers

Failed Delivery Attempts

  • If delivery fails due to multiple unsuccessful attempts, the order may be returned to us
  • In such cases, re-shipping charges may apply

Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery
  • Provide relevant details and images (if applicable)

We will investigate and take appropriate action.

Service Area

Currently, we only ship within India.

Contact Us

For any shipping-related queries, contact us at:

Email: customer@swarniva.in
Address: B-5, Keshav Park, Near Alekh Society, Zadeshwar Road, Bharuch, Gujarat – 392011