Last updated: May 2, 2026

Welcome to Swarniva. The terms “we”, “us” and “our” refer to Swarniva. We operate this website, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience.

By accessing, browsing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these Terms, you should not use our Services.

1. ELIGIBILITY & ACCOUNT

By using our Services, you confirm that you are of legal age in your jurisdiction or accessing the Services under the supervision of a legal guardian.

You agree to provide accurate, complete and up-to-date information for all purchases and account activities. Failure to do so may result in cancellation of orders or suspension of your account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We are not liable for any unauthorized access caused due to your negligence.

2. PRODUCTS & INFORMATION

We make every effort to display our products as accurately as possible. However, actual colors, textures or finishes may vary depending on your device screen and settings.

Product descriptions, specifications and pricing are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.

We do not guarantee that products will meet individual expectations beyond the stated specifications.

3. ORDERS & ACCEPTANCE

When you place an order, you are making an offer to purchase a product. We reserve the right to accept, reject or cancel any order at our discretion.

Orders are confirmed only after successful payment processing. In certain cases, we may cancel or limit quantities per order, per customer or per address.

Once an order is confirmed, cancellation may not be possible. All purchases are subject to our Refund and Return Policy.

4. PRICING & PAYMENTS

All prices listed on the website are subject to change without notice. The final price payable will be displayed at checkout.

Prices may not include applicable taxes, shipping or handling charges unless specified.

You agree to provide valid and authorized payment details. By completing a transaction, you authorize us to charge the full amount to your selected payment method.

5. SHIPPING & DELIVERY

We aim to process and deliver orders within the estimated timelines provided. However, delivery timelines are indicative and may vary depending on location and external factors.

We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances beyond our control.

Once the order is handed over to the shipping partner, the risk of loss or damage transfers to the customer.

6. THIRD-PARTY SERVICES

Our website may contain links to third-party websites or tools. These are provided for convenience only.

We do not control, endorse or assume responsibility for any third-party content, services or policies. Accessing such services is at your own risk.

7. USER CONDUCT

You agree to use the Services only for lawful purposes. You must not:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Upload or distribute harmful, abusive or misleading content
  • Attempt to interfere with the security or functionality of the website

We reserve the right to restrict or terminate access if any misuse is detected.

8. FEEDBACK

Any suggestions, feedback, reviews or submissions provided by you may be used by us without restriction.

By submitting such content, you grant us the right to use, reproduce and publish it for business and promotional purposes without any obligation to compensate you.

9. ERRORS & UPDATES

We strive to keep all information accurate; however, errors related to product details, pricing or availability may occur.

We reserve the right to correct such errors, update information, or cancel orders at any time without prior notice.

10. DISCLAIMER OF WARRANTIES

All Services and products are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted, secure or error-free operation of the website. Your use of the Services is at your own risk.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Swarniva shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

This includes, but is not limited to, loss of data, loss of profits, or any business interruption.

12. INDEMNIFICATION

You agree to indemnify and hold Swarniva, its owners, employees and affiliates harmless from any claims, damages, liabilities or expenses arising from:

  • Your use of the Services
  • Violation of these Terms
  • Breach of applicable laws or third-party rights

13. TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time without prior notice if you violate these Terms or engage in harmful activities.

Any obligations or liabilities incurred prior to termination shall survive.

14. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the appropriate courts.

15. CHANGES TO TERMS

We may update or modify these Terms at any time. Changes will be effective once posted on this page.

Your continued use of the Services constitutes acceptance of the updated Terms.

16. CONTACT

For any questions regarding these Terms:

Email: customer@swarniva.in
Address: B-5 Keshav Park, Near Alekh Society, Zadeshwar Road, Bharuch, Gujarat – 392011